Loan Agency Services

HOW WE CAN HELP YOU

Transaction management excellence
Our experienced loan agency team covers all aspects of the loan process with care and urgency, taking care of all administration obligations on your behalf. We pride ourselves on quality, speed, execution and availability.

Comprehensive coverage across all roles
In addition to serving as facility agent, we also have the capability to step in as collateral agent, escrow agent and information agent. Whatever your loan administration requirements, we have you covered.

Service continuity across the loan lifecycle
We are an independent and conflict-free party that will provide continuity and stability through the entire lifecycle of the loan – even when original lenders move on.

New and successor transactions covered
As a third-party loan agency services provider we can support you on new transactions, or step in as a successor facility agent for existing deals when required.

See your loan portfolios on a digital platform
Our proprietary loan portal – designed specifically for the European private debt market – gives you instant, up-to-date information on your loan positions, facilities and agreements.

LOAN AGENCY SERVICES

Facility agent
You can rely on us as a facility agent to manage all communications and cashflows between relevant parties and serve as the primary point of contact between borrowers and lenders. We are able to handle new transactions and can also step in as a successor facility agent if required.

Our comprehensive service offering includes:

• The receipt and allocation of principal and interest on a loan, and the communication of accompanying details to lenders and borrowers
• Maintenance of all details for each loan, and the detailed recording of interest payments, coupon resets, and interest amount confirmations
• Supporting the fulfilment of all loan conditions before financial close
• Coordinating communication between lenders and borrowers, including changes and updates to amendments, consents and waivers
• Ensuring swift communication with the third-party professional advisers and lawyers involved in a deal
• Tracking the overall available commitment for a facility for each lender
• Monitoring compliance with covenants and terms in in loan transaction documentation

Collateral agent
As collateral agent we hold security on behalf of creditors and serve as a trusted independent and conflict-free gatekeeper for underlying security, amendments and waivers.

With more than 900 live security agent assignments across loans and bonds, we have extensive experience in this role. When required, we step in to provide timely and independent assistance in the event of default or enforcement.

Paying agent
We oversee the management of ad hoc and scheduled cash flow management and take care of any transfers between borrowers and lenders.

We handle all closing payments, interest payments, amortizations and repayments smoothly and accurately, and maintain meticulous cash management records. We provide segregated individual client accounts for each assignment, ensuring complete separation of funds.

Escrow agent
Our experienced team is well-versed in acting as an independent and conflict-free escrow agent. We hold assets securely in escrow and distribute these assets according to your instructions or the terms of the loan agreement.

Information agent
In the event of a restructuring, we have the capacity and knowledge to serve as a credible information agent that can be trusted to convene creditor committees, bring forward creditor resolutions and administer creditor voting processes.

In restructuring processes, we have the flexibility to support incumbent facility agents with information agency support, or to take over the full suite of facility agent services. We adapt to each situation and are committed to meeting the bespoke requirements of the parties involved.

 WHY WORK WITH US

Deep experience and expertise
Our teams are experienced and have worked in debt and bond markets for more than three decades. Our professionals come from impressive legal and financial backgrounds and are on hand to support you with all your loan administration requirements.

Transparency through digital excellence
We have built proprietary, state-of-art digital loan portals that provide our clients with seamless, detailed visibility of loan positions, as well as associated communication and documentation.

Client-focused service
We understand the commercial priorities of our clients and the value of service excellence. Our transaction managers support every client, on every deal, as a single point of contact through the entire loan process. We are responsive, consistent and efficient in legal reviews and KYC.

An independent and conflict-free provider
As an independent, third-party provider we are completely free from potential conflicts of interest and competing priorities. We are a truly objective service provider that executes loan transaction administration with impartiality and competence. Our leading market reputation is built on this foundation of trust and excellence.

Our broad licencing framework
Nordic Trustee GmbH holds a broad licensing framework ensuring we are fully equipped to meet both regulatory and market demands. Due to our comprehensive licensing, we are authorised to offer a wide range of services across Europe, including loan agency, security agency, bond agency, loan servicing, special servicing and payment services. We hold the following licenses:

• German Collection License (Inkassoerlaubnis) under the German Legal Services Act (RDG),
• Registered PSD2 Agent authorized to provide payment services under the German Payment Services Supervisory Act (ZAG),
• NPL license from the German Federal Financial Supervisory Authority (BaFin), under the Secondary Credit Market Act (Kreditzweitmarktgesetz) implementing the Credit Servicers and Credit Purchasers Directive (Directive (EU) 2021/2167).